Legal Information

Capstone Inspections Ltd. Terms & Conditions

Please read the following terms and conditions. If you have any questions, please do not hesitate to contact us.

What will we provide:

• A fully qualified inspector.
• Confirmation of your operational documents ensuring they conform to EN15567:2015-part 2.
• An alterations and amendment report within 48h of the inspection.
• A temporary certificate once all critical items have been addressed and evidenced.
• A Capstone Part 1 and Part 2 conformity certificate*.
• A written inspection report conforming to EN ISO 17020.

*the final certificate will be issued once all items on the alterations and amendments report have been evidenced and full payment received.

What we will do:

• Liaise with the center staff to discuss, a plan for the inspection, enquired if there any specific areas of concern that the inspector needs to pay particular attention to during the inspection process.
• Liaise with the designated rescuer to plan a rescue for the inspector. 
• Enquired if are there any elements which carry a particular risk.
• Starting from the ground conduct a full on and off ground inspection of the agreed equipment.
• Video the inspection.
• Take photos of any defects found.
• Feedback to a competent staff member of the results of the inspection and also proved advice regarding proactively dealing with the maintenance of the course.

What needs to be available for our visit:
 
• Access to a competent staff member during the inspection to sign the pre inspection form the Part 2 self-declaration and the post inspection form also to answer any questions regarding the equipment and its use and to discuss any critical outcomes of the inspection.
• You will need to provide access to your course or specific element for the length of the inspection.
• If available, a fully qualified rescuer will need to be on hand for the duration of the at height part of the inspection.
• Any issues with the course need to be raised with the inspector prior to the commencement of the inspection.
• Copy of last PPE inspection report and daily inspection reports.


Inaugural Inspections:

• For inaugural inspection, the drawings and calculations need to be received by Capstone inspections prior to the inspection taking place. If they are not received before the day of the inspection, the inspector cannot carry out the inspection, but you will still be charged. These documents can either be emailed as attachments or we can create a Google Drive or Dropbox folder for you to save them to.

PPE Inspection:

• During a PPE inspection any piece of equipment that the inspector considers not fit for purpose we are legally obliged to render unusable this will involve cutting the equipment in a way that will render it unusable. 

Cancellation or Delay:

• If the inspection is cancelled 7 days or less from the scheduled inspection date, there will be a charge of 50% of the inspection, plus all travel expenses.
• If the inspection is cancelled 30 days or less from the scheduled inspection date, you will incur any booked travel or accommodation charges.
• If there is or could be a delay with the completion of a build you will be required to contact us as soon as possible to ensure an alternative date can be arranged otherwise the above will be enforced.

Contractual Agreement:

• The completion of the booking form and agreement to the terms and conditions constitutes a contract between you and Capstone Inspections Ltd and is therefore governed by and construed in accordance with English law, being subject to the jurisdiction of the Courts of England and Wales.

No variation shall be of any effect unless in writing and by the authority of Capstone Inspections Ltd.

Payment Details: 

• 14 days before the inspection an invoice will be raised and issued, which is payable within 14 days according to the T&C’s set out on the invoice.
• BACS Transfer – Bankers' Automated Clearing Services. 
• Cheque – made out to Capstone Inspections Ltd. 
• The final certificate will be issued when payment is received in full, and all aspects of the inspection have been completed.

Overdue Accounts:

• Interest will be charged at 8% per month on overdue accounts.

Our Cancellation:

• The Capstone inspector may change, modify or cancel the inspection if he or she determine that it is unsafe to continue this may including adverse weather conditions, your client's behaviour, your or your staff's behaviour and the state of the equipment.

Website Terms & Conditions

Welcome to our website, the term 'Capstone Inspections' or 'us' or 'we' refers to the owner of the website. The term 'you' refers to the user or viewer of our website.The use of this website is subject to the following terms of use:

The contents of the pages of this website are for your general information and use only. It is subject to change without notice. This website may use cookies to monitor browsing preferences, please see the information regarding cookies below.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. All content is copyright and reproduction is prohibited unless explicit permission is given. All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s). Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Privacy Policy

Effective date: 01.02.2021

Capstone Inspections ("us", "we", or "our") operates the https://capstone-inspections.com website and associated services. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our services and the choices you have associated with that data. We use your data to provide and improve our services. By using our services, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy.

The General Data Protection Regulations (GDPR) were introduced on the 25th May 2018 to provide you with greater control over the collection and use of your personal data. Your privacy is important to us and we are committed to ensuring that your privacy is protected, so our Privacy Policy sets out how Capstone Inspections Ltd uses and protects any information that may be collected about you when you visit our website or subscribe to our email list and explains how you can manage this information.

Subscribing to our Email/Mailchimp List

You can subscribe to our mailing list and give us your consent by entering your email address on our website and follow the instructions sent to you.

If you have previously attended one of our training courses, Industry Days, and asked to be put on our email list, we have also added your name to our email list. You can unsubscribe from our emails at any time by clicking on the ‘unsubscribe’ link at the bottom of our Mailchimp communications, or by sending an email directly to ops@capstone-inspections.com.

We do not sell any personal information we receive to any third party.

Where Your Information is Safely Stored

We keep the information you have provided safe in the following ways:

When you sign up via our website, the information goes directly to our subscription list. When we want to send you emails we use a secure service provided by Mailchimp to send them on our behalf. They are compliant with the GDPR regulations.
When you sign up to our mailing list on your Personal Information form, your email address is manually added to the Subscribers List on Mailchimp. The paper copy of your Personal Information form is kept in a secure location until it is destroyed.

Your Rights

You have the right to be in control of how your personal information is used and you can do this in the following ways:

you can unsubscribe at any time using the link at the bottom of every one of our emails or by sending an email to ops@capstone-inspections.com.
you can ask us for a copy of the personal information we hold about you
you can let us know if you want us to make any changes or corrections to information we hold about you
you can ask us to erase the personal information we hold about you
If you want to do any of these or have any questions about your personal information please contact ops@capstone-inspections.com and we will respond to your request within 28 days.

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

Links To Other Sites:

Our website may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy:

We do not knowingly collect personally identifiable information from anyone under the age of 16. If you are a parent or guardian and you are aware that your child/children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

Changes To This Privacy Policy:

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us: If you have any questions about this Privacy Policy, please contact us using the form on the contact page.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Capstone Inspections and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose.

Any reliance you place on such information is therefore strictly at your own risk. In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Capstone Inspections. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them. Every effort is made to keep the website up and running smoothly. However, Capstone Inspections takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Cookies

We may use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit: http://www.aboutcookies.org for detailed guidance.

How we use Cookies:

A cookie is a small file placed on your computer's hard drive. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

More information on session cookies and what they are used for can be found here: http://www.allaboutcookies.org/cookies/session-cookies-used-for.html.

Your Data

Any personal information is private and confidential. Your data is stored in a secure location, is accessible only by designated staff, and is used only for the purposes for which you provide that information. We hold this information indefinitely.

Complaints Process

How do I make a complaint ? Please contact us using one of the methods below so that we can put this right for you:

Call: 07365 673770
Email: ops@capstone-inspections.com


Our Address: Head office: 19 South Road, Swanage, Dorset, BH19 2QR

Phone: (+44) 07736 641 420

Email: ops@capstone-inspections.com